Secure Mail Key committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

. Use of Customer Information
We require certain information to allow us to process your order.Secure Mail key collects the details provided by you, together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback.

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about our products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone (including SMS) or fax for these purposes. Your confirmation e-mails (which may include details of your order or other services booked through our websites) may include marketing material which we may feel will be of interest to you from other third parties.

Your data may be used for the following purposes: accounting, billing and audit, credit or other payment card verification and screening, immigration and customs control, safety, security, health, administrative and legal purposes, statistical and marketing analysis, systems testing, maintenance and development, customer surveys, customer relations and to help us in any future dealings with you, for example by identifying your requirements and preferences.

Distributors and Sales Representatives:
These companies and persons often provide service to SM-Key's customers. They have access to customer information to perform their jobs, which is not limited to marketing our products, but may not use it for other purposes.

Conformance with the Law: We release account and other customer information when we believe it is appropriate to comply with the laws of India, Swiss, USA and the jurisdictions that we do business in.

Refund policy:

Refund Policy (for Goods)
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.